Help Centre

For product questions, order support, shipping or a return, contact the team at contact@abidirect.shop or +1 775 468 8886. Include your order number where applicable. We do not currently advertise a public showroom, warehouse pickup or fixed telephone support hours.

Product and Warranty Enquiries

For a product concern or warranty question about an order placed on abidirect.shop, email contact@abidirect.shop with your order number, product details and photographs. We will review the applicable product information and respond with the available options. Former New Zealand warranty documents do not apply to this storefront.